Maintenance & Support
We stay after handover.
Warranty, maintenance and technical support are part of delivery, not an afterthought, so your systems keep performing for years.
What's included
Maintenance & Support
Warranty
- Twelve months from handover
- Covers products and workmanship
- Warranty claims managed for you
Maintenance
- Preventive maintenance
- Corrective maintenance
- Controlled firmware and software updates
Technical support
- Support across the agreed scope
- Remote support for smart home systems
Handover
- As-built drawings and test records
- O&M manuals and equipment schedule
- Every admin account transferred in writing
- Client and operator training
A client who cannot access their own building system does not own it. Every admin account we commission is transferred to you at handover.
Common questions
Maintenance & Support
What does the warranty cover?
Products and workmanship, for twelve months from handover, with technical support across the agreed scope.
Can you support my smart home remotely?
Yes. We provide remote support and controlled updates for the smart home systems we install.
Will I have full access to my own systems?
Yes. Every admin account is transferred to you in writing at handover, together with the documentation and training.
Start a project
Planning a project?
Tell us what you're building. Every proposal starts with a visit to your site, and we reply within one working day.
Saturday to Thursday, 8:00 to 17:00